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29.10.2008 14:01 |
saberium@gmail.com |
Hi,
I just bought an LG-NORTEL ARIA SOHO (AR-BKSU) (MPB : DX84P-3.7Cb AUG/
07)
intended to be used in my call center. The PBX was accompagned with
an
LDP-7224D DKT. I need to develop a CTI software to assist me in my
work
with the PBX and its connected stations.
since the package contained no software and only Manuals I searched on
the web and found some software on a russian website (ARTKOM).
Among the software there is LDK PCADMIN and an LG-Nortel TSP, ez-phone
and ez-attendant which are both kind of CTI software.
The problem is that I succeded in communicating with ARIA SOHO with
LDK PCADMIN and changed parameters through both USB and LAN. but I
still have these problems :
1 - ez-phone didn't work both in 1st party mode and 3rd Party mode (I
installed windows server 2003 on my computer and created a domain)
2 - Tapimgmt.msc doesn't show any station connected to the LG-NORTEL
Telephony Service Provider although an LDP-7224D DKT is connected to
the station and which client IP address is configured through the PBX.
please help me, I need to communicate with my PBX through TAPI. but I
tried so hard until now (I even passed hours translating russian
forums). Any help is really appreciated even the least piece of
information can help me a lot. thanks in advance.
PS : if the issue is not meant to this newsgroup please point me to
the specialized newsgroup to do it. |
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26.11.2008 08:41 |
Capstan Communications |
Hi Saberium,
The Aria Soho requires a TAPI license in order to use this feature, although
there is a time limited trial you can activate. If you are UK based feel free
to contact Capstan Communications on 01403 221 715 (ask for Mike) and I will
point you in the right direction. We are the UK importer and distributer for
all LG-Nortel PBX's - if you are outside the UK I can certainly provide you
with your local distributers details.
We also distribute CTI / Call Centre software which will work with the Aria
Soho - may save you writing your own software?
Good Luck
Mike
+441403221715
"saberium@gmail.com" wrote:
> Hi,
>
> I just bought an LG-NORTEL ARIA SOHO (AR-BKSU) (MPB : DX84P-3.7Cb AUG/
> 07)
> intended to be used in my call center. The PBX was accompagned with
> an
> LDP-7224D DKT. I need to develop a CTI software to assist me in my
> work
> with the PBX and its connected stations.
>
> since the package contained no software and only Manuals I searched on
> the web and found some software on a russian website (ARTKOM).
>
> Among the software there is LDK PCADMIN and an LG-Nortel TSP, ez-phone
> and ez-attendant which are both kind of CTI software.
>
> The problem is that I succeded in communicating with ARIA SOHO with
> LDK PCADMIN and changed parameters through both USB and LAN. but I
> still have these problems :
>
> 1 - ez-phone didn't work both in 1st party mode and 3rd Party mode (I
> installed windows server 2003 on my computer and created a domain)
> 2 - Tapimgmt.msc doesn't show any station connected to the LG-NORTEL
> Telephony Service Provider although an LDP-7224D DKT is connected to
> the station and which client IP address is configured through the PBX.
>
> please help me, I need to communicate with my PBX through TAPI. but I
> tried so hard until now (I even passed hours translating russian
> forums). Any help is really appreciated even the least piece of
> information can help me a lot. thanks in advance.
>
> PS : if the issue is not meant to this newsgroup please point me to
> the specialized newsgroup to do it.
> |
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16.12.2008 14:20 |
cctisoft |
What about the license cost ? and what is the term and cond.
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