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06.11.2008 01:50 |
mtorres@online.m-soft-ec.com |
I am testing the TERASIP using an application wiht TAPI3, I can receive calls, make calls, but when I do BlindTransfer, the call is transfered but my application wait for 2 minutes and receive Time out error. I tested using SipX and Trixbox like PBX. Could you have some idea what happening?.
Thanks in advance,
-------------------------- Milton Torres MSOFT S.A. mtorres@m-soft-ec.com --------------------------
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06.11.2008 16:33 |
TERASENS Support |
Milton,
thanks for checking out TERASIP!
First thing you should know is that TAPI3 BlindTransfer is a very bad function and you should not use it! This function is absolutely different from TAPI2 lineBlindTransfer.
Instead of executing the TSPs blind transfer feature, TAPI3 BlindTransfer actually does an attended transfer, just in a way as if you would do it yourself but with the big drawback that it executes synchronously, and can't be cancelled. It does not call the TSPs blind transfer feature!
To solve your problem though, you could try to send the refer without subscription (TSP configuration >> Advanced >> Issue REFER without subscription).
If it still doesn't work, you can post a Wireshark trace here and we'll try to have a look what's going on!
Best regards,
Matthias Moetje ------------------------------------- TERASENS GmbH Augustenstraße 24 80333 Munich, GERMANY ------------------------------------- e-mail: moetje at terasens dot com www: www.terasens.com -------------------------------------
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03.07.2009 23:24 |
mtorres@online.m-soft-ec.com |
Matthias, Thanks for you recomendation about REFER without suscription. Everything works ok. Sorry for delay of my post message. i think there is a mistake with my email. the correct is mtorres@m-soft-ec.com.
-------------------------- Milton Torres MSOFT S.A. mtorres@m-soft-ec.com --------------------------
>Milton, > >thanks for checking out TERASIP! > >First thing you should know is that TAPI3 BlindTransfer is a >very bad function and you should not use it! This function is >absolutely different from TAPI2 lineBlindTransfer. > >Instead of executing the TSPs blind transfer feature, >TAPI3 BlindTransfer actually does an attended transfer, >just in a way as if you would do it yourself but with the >big drawback that it executes synchronously, and can't >be cancelled. It does not call the TSPs blind transfer feature! > >To solve your problem though, you could try to send the >refer without subscription (TSP configuration >> Advanced >>> Issue REFER without subscription). > >If it still doesn't work, you can post a Wireshark trace here >and we'll try to have a look what's going on! > > >Best regards, > >Matthias Moetje >------------------------------------- >TERASENS GmbH >Augustenstraße 24 >80333 Munich, GERMANY >------------------------------------- >e-mail: moetje at terasens dot com >www: www.terasens.com >------------------------------------- > > |
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